Craft CMS Support & Maintenance in Leeds

You have a Craft CMS website that your business depends on, and you need a developer who can take proper ownership of it. Karl Bowers is based in West Yorkshire and has been working with Craft CMS since version 2. Leeds businesses have the advantage of working with a local specialist — Karl is available to meet in person for initial discussions and site reviews, which many clients prefer when handing over responsibility for a complex Craft installation. Most Leeds clients came to Karl after an agency-built Craft site reached a level of complexity that the original developers could no longer properly support.

Leeds has a strong retail, financial services, and professional services sector, and a number of Karl's clients in the city run Craft Commerce-powered shops. When a revenue-generating store starts underperforming or a key piece of functionality breaks, having a local specialist who knows Craft inside out means problems get resolved quickly. Karl is also available in person for Craft upgrades or handovers where a face-to-face session is useful.

Who Karl typically works with in Leeds:

• Craft Commerce businesses in the Leeds retail and commercial sector where downtime or broken functionality costs revenue.
• Businesses on older versions of Craft CMS — Craft 2, 3, or 4 — that need careful upgrading to Craft 5, including plugin compatibility work.
• Business owners who have outgrown their agency and want to work directly with a Craft specialist rather than being handed between account managers.
• Companies with bespoke Craft CMS functionality such as custom plugins, complex Matrix structures, or third-party integrations that need an expert to maintain.
• Owners who need a long-term partner, not a one-off fix — someone who learns the system and is available when things need doing.

What working with Karl typically looks like:

Most new Leeds Craft CMS clients start with a specific problem — an upgrade that has been put off, a plugin that has broken, or a site left without proper support. Karl takes time to understand the codebase before making changes, and most clients move on to an ongoing retainer once that initial work is done. Being local means Karl can meet in person when useful, though most day-to-day work is handled remotely.

Common questions:

Can you take over a Craft CMS site built by another agency?

Yes. This is one of the most common starting points for new clients. Karl takes on Craft CMS codebases built by agencies and other developers regularly, including sites with custom plugins, complex Matrix field structures, multi-site configurations, and Craft Commerce integrations. He takes the time to understand what exists before making any changes.

My Craft CMS site is on version 2 or 3, can you upgrade it?

Yes. Karl has carried out upgrades across every major version of Craft CMS, including the significant migrations from Craft 2 to Craft 3, Craft 3 to Craft 4, and Craft 4 to Craft 5. Each major version involves breaking changes to plugins, templates, and configuration. All upgrades are thoroughly tested before going live.

Do you work with businesses anywhere in the UK?

Yes. Karl supports Craft CMS clients across the UK, with most work handled remotely. He is based in West Yorkshire and is available to meet clients in person in the North of England when that is useful for a handover or initial review.

How much does Craft CMS support cost?

Pricing depends on the nature of the work. Karl works on a project basis for one-off work such as upgrades, plugin audits, and handovers, and on a monthly retainer for ongoing support. A clear cost is agreed before any work begins.

What versions of Craft CMS do you support?

Karl has worked with every major version of Craft CMS from Craft 2 through to the current Craft 5 release, including all Craft Commerce versions that align with those CMS releases.

What if something goes wrong with my Craft site urgently?

Retainer clients receive priority response for urgent issues, including Craft Commerce stores where a broken checkout costs revenue by the hour. Consistent priority access is part of what an ongoing retainer provides.

How do I get started?

The starting point is a brief conversation about the site: which version of Craft is running, what plugins are in use, what the immediate priorities are, and what ongoing support looks like. Karl will give an honest assessment of what is involved before any commitment is made.

Can you work with custom plugins built by my previous agency?

Yes. Working with custom Craft CMS plugins and bespoke modules built by other developers is a core part of what Karl does. He takes the time to understand how the existing code works before modifying it, which is how problems get properly fixed rather than worked around.